Virtually every hotel has some kind of efficiency tracking usually based on minutes per room (MPR). ROOM / VILLA ATTENDANT: Total room is 234 (Resort and Villas) Average occupancy 60% x 234 = 141 Room Occupied : 1 Room Attendant has to do 14 rooms in the morning for Resort: 1 Villa Attendant has to do 12 villa in the morning: 1 Room Attendant has to do 50 rooms for turn down service in the evening/ doing late check out / guest requests. What is the numerator in the formula a manager would use to calculate room attendant wage Costs per Occupied Room? ... recommended air temperature for drying laundry items? This tracks actual production … This line shows if the actual cost per room sold is above budget (shown as a red figure) or below budget (shown as a green figure). One can also see that in four out of 12 month the actual occupancy was lower than the forecasted figure: February (-53), May (-190), June (-129), and August (-73) show red figures. 2. Take those numbers add them together. CPOR is a formula to calculate the cost per room. RevPOR stands for: Revenue Per Occupied Room. Knowing the average costs incurred per occupied room enables you to make more informed pricing and marketing decisions. Housekeeping is a huge cost for every hotel. To properly manage revenue for a lodging property you first need to know how much it costs you to rent a room to someone. On the first page of the spreadsheet the budgeted labour cost was entered in the dark orange field. While using one MPR target for all rooms is easy, this approach can also leave a lot of money on the table. These figures provide a good overview of the costs linked to guest supplies consumed in the guest bedroom; very hard for the housekeeping department to manage as guest might take guest supplies home. window cleaning) in case you are not taking care of everything yourself. At the same time, the property made €30 additional revenue per occupied room, generated from in-room massages, room service, tours, etc. However, this can be automatically converted to other currency units via the pull-down menu. ... After using a common measure to calculate the actual amounts used, the Executive Housekeeper can divide by the number of occupied rooms to determine the usage of each product per occupied room. This is another KPI to help measure and analyze whether or not if the operating cost for each room is reasonable. These figures provide a good overview of the costs linked to decorating the hotel with flowers. 140-145 F. An executive Housekeeper instructs OPL workers to begin cleaning terry and linen … If the total hours for the rooms division in the budget is 45,978 and the total number of rooms occupied in the budget is 37,525 then the hours per rooms occupied is (45,978 / 31,525 = 1.4585). You will notice that the difference in calculated automatically and that a positive difference is presented in green, a negative difference is presented in red. This can be seen in the last column as it displays a green figure (334). CPOR digunakan untuk mengetahui biaya per kamar yang dihuni, baik yang berbayar maupun yang gratis seperti in house atau complimentary. The typical room attendant needs 20-30 minutes to properly clean a room, and if the hotel is forecasted to fill 3000 room nights this upcoming month (this number ballparked after considered total number of available rooms times number of nights times forecasted occupancy), then that amounts to 1000-1500 hours of labor, which at a wage of $20 per hour is $20,000-$30,000 of total cost for the … Example: This formula takes into consideration occupancy percentage. In the last line, one can see the difference between the budgeted and the actual figure. Average Guest Per Room - Provides the average number of guests occupied per room in the hotel, This ratio is normally based on the total guest in the hotel including children divided by the total number of rooms sold.. Usage rates and cost-per-occupied-room figures can be determined from the inventory records. The executive housekeeper’s ability to control housekeeping expenses will be evaluated in terms of his/her ability to maintain the cost per occupied room expected for each category. In a 150-room hotel (R) with 60% occupancy (O) with an average housekeeping wage of $10.00 (W) per hour plus 25% for mandatory and discretionary benefits (B), just one minute of Room Attendant time per occupied room costs $6,844 per year. The line below shows the actual costs per month. On the left in the grey fields you will find the information on what needs to be entered in which line. Screenshot one shows the calculation sheet where data has to be entered. For an average three-bedroom home, you can expect to pay $175 whereas larger whole house cleans can cost between $300 to $600. variable cost where there is only a cost per occupied room and thus cost per occupied. You would like to use the Excel-file with the logo of your hotel / department? Knowing the average, actual costs incurred per occupied guestroom enables a manager to make more prudent pricing and marketing decisions and to monitor expenses. Managing the financial aspects of the housekeeping operation can be a time consuming task, however understanding the financial performance of the housekeeping department is as important as understanding cleanliness scores and guest satisfaction. The line ‘total costs (budget)’ gives an overview of the budgeted costs per month; the last column adds up the 12 figures and calculates a total figure for the year. The line below shows the actual costs per month. This equation, Cost per Occupied Room, is used in 2 pages Show. Furthermore, it will be highlighted what do look for each line in order to be prepared to explain the numbers to yourself or your manager. The line below shows the actual costs per month. HA 1350: Calculating Housekeeping Productivity Housekeeping Productivity is measured in Man-Hours per Occupied Room Productivity Practice Problems 1. Often we find the rooms, or housekeeping, dept. If the total hours for the rooms division in the budget are 45,978 and the total number of rooms occupied in the budget is 37,525 then the hours per rooms occupied is (45,978 / 31,525 = 1.4585). Let’s use 10,000 room nights. On the results page of the spreadsheet one can find a summary of the ‘total costs’ on the top of the document and the final figures for ‘total cost per room sold’ on the bottom of the document. If you continue to use this site we will assume that you are happy with it. In the last line, one can see the difference between the budgeted and the actual figure. If the actual cost is lower than the budgeted figure, the cell will highlight the difference in green, in case the actual costs are higher than the budget the cell will be highlighted in red. Hoboken, NJ: Wiley, 2009. This makes it easy to spot where the housekeeping department is overspending or saving money per room sold. is the source for the most "waste" in your average hotel. Cleaning supplies and amenities – Determine the average cost to replace “consumable” amenity items such as soap and shampoo. The coloured cells require a data entry: dark orange budget figures and light orange actual figures. The flower cost per room sold (budget) line shows the amount that one is allowed to spend according to the budgeted figures. Furthermore, the actual costs were entered in the light orange fields. – Why is this metric important? I used to be a GM at two different hotels. Features of the Housekeeping Full Labor Management System Hotel Manager Software. The line below shows the actual costs per month. Outsourced services are services that are performed by contracted companies, e.g. The first two screenshots show the completed spreadsheet. Using RevPOR, you can track returns from other departments apart rooms, such as food and beverage, spa treatments, etc. The chemical cost per room sold (budget) line shows the amount that one is allowed to spend according to the budgeted figures. Cost per Occupied Room: The calculator returns the cost per room in U.S. dollars. The above screenshot shows the first part of the document. In the last line, one can see the difference between the budgeted and the actual figure. AFFORDABLE REVENUE MANAGEMENT SOFTWARE Get hold of the budget for the housekeeping department. The line below shows the actual costs per month. Understanding the occupancy levels – forecasted and actual – is important. Calculation: Occupancy % = Paid Rooms Occupied / Rooms Available OR Occupancy % = Revenue per Available Room / ADR . Furthermore, the actual costs were entered in the light orange fields. RevPOR stands for: Revenue Per Occupied Room. In the last line, one can see the difference between the budgeted and the actual figure. Other Resources: We have 5 other meanings of CPOR in our Acronym Attic. This hotel performance metric assesses the total guest room revenue for a specific period versus the total amount of room revenue paid and occupied hotel rooms within the same timeframe. In case of using a budget the anticipated or projected expenses can be divided by the average occupancy or the expected number of rooms to be occupied on an average in order to find the CPOR. If the total hours for the rooms division in the budget is 45,978 and the total number of rooms occupied in the budget is 37,525 then the hours per rooms occupied is (45,978 / 31,525 = 1.4585). Calculate the average laundry costs per occupied guestroom by adding up the labor, laundry chemical, and utility costs incurred and dividing by the number of guestrooms occupied for that period. It is calculated as total paid rooms occupied divided by total available rooms. We use cookies to ensure that we give you the best experience on our website. Your Housekeepers clean 15 rooms per 8 hour shift. How To Increase Hotel Revenue in Low Season, 3. CPOR stands for Cost Per Occupied Room. You would think that then 25 gallons, multiplied by the number of occupied rooms, multiplied by the cost of a gallon of water would equal the water cost for that day—but water costs are actually much more complex than that. Per year 2021 hsk-knowledge.com all rights reserved will want to know the “ per!, and what that can calculate housekeeping cost per occupied room for your hotel R., and what that can mean your! 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