We are Ocado, the UK’s only dedicated online supermarket. We’re not in the offices at Trident Place, Titan Court or Aquarius House – those are part of Ocado Group. We pride ourselves on thoughtful service features such as colour-coded bags, digital receipts listing fresh items in their use-by order, reminder texts with your driver’s name and van, along with convenient hourly delivery slots complementing award-winning customer service on email, phone and social media. Our founders set out to change the way the world shops. We also offer quality petcare through our online pet store, Fetch. Approximately half our sales are fresh goods, and at 0.8%, our waste figures are significantly below the industry average. How do I know if you’ve received my application? Looking for a role at our co-owner, Ocado Group? Our three core values are the recipe for Ocado Retail’s success: Always be curious The more we ask “what if?” and “why?” the more we will understand our customers better than anyone else. Great, then you’re exactly who we want in one of our graduate schemes. Please chat with your Talent Acquisition Partner if you have any further questions about this. Find your favourite groceries, household essentials, and our Low Price Promise at ocado.com, the online supermarket. We’re passionate about creating an inclusive workplace that promotes and values diversity. We aim to get back to you as soon as possible – please allow up to two weeks for an initial response. We developed the first grocery shopping app – our award-winning iPhone app – in 2010, and we continue to develop our mobile and tablet experience. Market-leading service in order accuracy, on-time delivery and ease of use. How Ocado captures value. Find out more about the Ocado Retail mission and customer proposition. Hi, I’m Jonathan. Ocado is now valued at £21.7bn, more than Tesco's £21.1bn, despite having only a fraction of the UK grocery market share. We offer a shuttle service for those commuting into Hatfield station, and also for staff travelling from Hemel Hempstead and St Albans. Find your favourite groceries, household essentials, and our Low Price Promise at ocado.com, the online supermarket. Finding products with a list is really easy. Our vast range respects the pockets of all customers; offering a breadth of price points to suit different budgets. They won’t stop telling everyone how great our service is – because it is great. Not found a role that’s right for you? Ocado has moved to within 10% of the stock market valuation of Tesco, the UK’s biggest retailer, after a share price surge linked to the online specialist’s … Ocado has overtaken Tesco to become the UK’s most valuable retailer after its stock market value soared to £21.66bn. Bold, gutsy, energetic, driven… sound like you? Our mission is to wow customers through an incredible combination of unbeatable range, effortless convenience and fair value. Ocado is the only online destination where customers can order the full M&S food and drink range online. It is responsible for ocado.com and our two other retail brands: Fetch, our online pet store, and Ocado Zoom, our new one-hour grocery service. Hertfordshire, Analysts said a rise … £1.7B. I require sponsorship to work in the UK – can you sponsor me? Of course – provided you’re qualified for each role. 2 Bishop Square, Ocado Retail is an exciting joint venture between Marks & Spencer Group and Ocado Group. We’ve been collecting data on the identities, intersectionalities, and differing experiences of all colleagues. If you continue to use this site we will assume that you are happy with it. As of 30th July 2020, our team is 15% BAME – 4% Black, and 11% from Asian or ethnic minority backgrounds, this mirrors the UK population. We’ll include diversity questions as part of our supplier application process from August 2020, to help us to monitor the diversity of our supplier base. We use cookies to ensure that we give you the best experience on our website. We’ll ensure that the content creators and models we use in future advertising are a fair representation of BAME communities. Ocado.com alone offers over 40,000 products – far more than even a large, out-of-town supermarket. Tesco is worth £21.06bn despite controlling nearly 27% … Find out more about the Ocado Retail mission and customer proposition. We’re looking for commercially-minded, smart thinkers with extraordinary drive, passion, curiosity and guts to join our market-leading business. And M&S’s chairman, retail veteran Archie Norman, may be able to unlock more value from the Ocado partnership in the future. They didn’t believe in the limitations set by the world – and nor do we. Our vast range also covers household brands; unique, niche and artisan food producers, and an award-winning range of own brand products, all price matched with comparable products on tesco.com Will you give me feedback if my application is unsuccessful? Combined with our ethnicity data, we believe this makes us the most inclusive and diverse grocery business in the UK. How long will it take to get a response once I’ve applied for a role? This may end up in your junk/spam folder so keep an eye out on those, too. Browse and shop Value Delivered from Ocado. We’re the sum of our parts – all departments play a huge role in our ongoing success by working towards the same mission. You’ll get a feel for the full Ocado Retail experience by focusing on work that has a real impact on our business. Hatfield Business Park, We believe that gives us the highest on-time, in full delivery rates in our sector, by a country mile but, like the unstoppable, customer-focussed people we are, we’re determined to get to 100%. Our Talent Acquisition Team will keep you updated at all stages of your application. Do you conduct background checks or employment screening? We provide a shopping solution that fits seamlessly into our customers’ busy lifestyles to help make modern living easier. We’re only able to accept applications from candidates that have the right to work in the UK. Ready to bring your best self? Sound like you? Today, 6% of the UK grocery market is online, and those who use Ocado are increasingly representative of … Ocado describes itself as a ‘technology-led, global, software and robotics platform business, with a strong retail heritage’. To boost conversion rate and average order values across Fetch, Fabled and Sizzle, Ocado used Dynamic Yield to personalize recommendations and send individualized messaging based on user behavior. Value Proposition. we’re Ocado Retail. With its strong value proposition Ocado is attracting increasing numbers of customers willing to hand over to Ocado both the retail margins on its products as well as delivery fees ranging from free to £5.99 ($9.24) depending on the value of the order and the time and day of the delivery. Follow us on LinkedIn and keep up-to-date with our latest job postings. We're also continuing to invest in and advance the Ocado Smart Platform (OSP). AL10 9EX. We love sharing great news, but we also appreciate the importance of feedback and will provide you with an update via email or telephone. We’re more than happy to cater for any requirements you have. Ultimately, the retailer drove 8X more conversions from recommendations while also boosting high-value orders by more than 20%! Please let our Talent Acquisition team know what these are prior to your interview to ensure you’re effectively supported. At this time Ocado Retail is not able to sponsor candidates on Tier 2 or 5 visas. We have also developed an Amazon Echo Skill which allows customers to add items to an order, search for alternatives, find great deals, and much more, all hands-free. These three core values are the recipe for Ocado Retail's success: - Always be curious - Bring your best self - Challenge what’s possible Find out more about our values: ocadoretail.com/our-mission/ Creating the best grocery shopping experience for UK retail customers. Our customers trust us, confident that what they order is what they’ll get, when they want it. Hatfield, Ocado is the world’s largest dedicated online supermarket. 14%. What is the Ocado Retail interview process like? in 2019 sales, up 10% on 2018. Browse and shop Prices from Ocado. Ocado Group is looking for graduates from all disciplines and backgrounds to join our fast-growing, dynamic, and innovative company. I’m the General Counsel and Chief People Officer at Ocado Retail with responsibility for our Legal, People and Sustainability functions. We’ll explore collaborations and memberships that help us to lead the way in inclusion and diversity for our industry and the wider community. Every Ocado Retail colleague feels like they truly belong at Ocado Retail and that they can wholeheartedly bring their best selves to work. Ocado has acquired San Francisco-headquartered robotics firm Kindred Systems for $262 million and Las Vegas firm Haddington Dynamics for $25 million. We won’t relent in our focus until we know that: We’re building strong internal communities. Ocado Retail (the joint venture between Marks & Spencer and Ocado) revenue rose 34.9% in the fourth quarter, to £579.6m. We make grocery shopping liberating: quicker, simpler, more personal and more convenient. Our growth speaks for itself. Our mission is to wow customers through an incredible combination of unbeatable range, effortless convenience and fair value. Ocado has multiple offices, where should I go for my interview. warehouse) and within walking distance of local shops, restaurants and The Galleria shopping centre. It depends on the role; however, you can expect to chat with one of our fantastic Talent Acquisition Partners to learn more about you, your experience and desire to work at Ocado Retail; a face-to-face interview with a team of hiring managers; and potentially complete tests or activities if the role requires it. We don’t just give you the opportunity to work for a great company with truly nice people, fantastic offices, a strong sense of purpose, and a chance for you to grow – we also support you with these fantastic benefits: These are just a few of the benefits Ocado Retail staff get – there are a huge number of fantastic benefits that are always available. We offer our customers unbeatable convenience through perfect order fulfilment and unrivalled customer experience. Every Ocado Retail supplier feels equally supported and fairly treated by us. We value the remaining solutions business at c.944p, of which Kroger (477p). We don’t just offer our customers unrivalled choice; we inspire them with amazing, healthy and delicious food and drink. We offer our customers a wider range of delivery options than our competitors, with one-hour delivery slots from 5.30am through to midnight every day of the week including next-day. Ocado is the only online destination where customers can order the full M&S food and drink range online. We have a startlingly reliable service where 99% of our items are delivered exactly as ordered, and 95% arrive on time or early. Ocado Retail is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status. We love making shopping easier, quicker and smarter than ever before. We have an inclusion community for Black, Asian and Minority Ethnic colleagues (we don’t love the catch-all acronym BAME, but recognise that it is well-understood), alongside other groups including Women, LGBTQ+, Disability, Mental Health and Working Families. Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or … Both retailers’ share prices fell on Wednesday, with Ocado suffering a steeper decline of about 5 per cent, compared with just over 1 per cent at Tesco. Take a look at our open roles. We’ve reviewed the language we use in our supplier application forms, to ensure every potential supplier feels equally supported and fairly treated. Best get applying. We provide price reassurance to customers through our Low Price Promise. Our Inclusion & Diversity action plan matches our ambitions. These groups feed into our Leadership Team to ensure diverse views are represented and considered by our most senior stakeholders. Apollo Court, Our legendary van drivers, known as Customer Service Team Members, are empowered to make decisions and process refunds on the doorstep; customers can also request product refunds quickly and easily via our website or our helpful contact centre. As a 50:50 joint venture with M&S, Ocado Retail Limited will continue to transform online grocery shopping for customers in the UK, now as a valued partner. It’s a clear aim that requires a clear strategy – one that ensures we’re continually transforming the industry and continually creating a shopping experience that is easier and … We’re a unique, diverse bunch of individuals who turn up ready to give our best each day, and excited to be part of Ocado Retail’s journey. Our customer base is truly diverse and we aim to create the same within our workforce. Adding an online capability enables M&S to … I have a disability – are you able to support my requirements if I am invited in for an interview? Our vast range also covers household brands; unique, niche and artisan food producers, and an award-winning range of own brand products, all price matched with comparable products on tesco.com. The answers you need to some of your most important questions. Once you've made your list, we can use it to find all the items that you want. We're seeing significant developments in our Solutions business, while our Retail business continues to grow as part of a new joint venture with M&S. share of the UK online grocery market. Browse and shop Wellbeing from Ocado. Our customers also enjoy fair value through price, integrity and sustainability, with promotional sales participation that we believe is the highest in the country. And our leadership team is 15% BAME, including our Māori CEO. Ocado Retail is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or … We value the Retail business at c.508p. We’re based in Hatfield at the following address: Our intention is that there will be no hiding place for discrimination of any kind at Ocado Retail. The full review will be complete by the end of 2020, but we’re already taking some early steps, such as delisting certain products, which uses a racial stereotype in its packaging and marketing. We want you to have a great interview experience – our Talent Acquisition team will guide you through each step so you’re as prepared as possible. We aim to ‘bring our best self’ as a company where everyone, from any background, can succeed and enjoy what they do. We’re carrying out a full review of our product range to ensure every product represents our views. Ocado Retail Customer Segment. Ocado Retail Ltd is a joint venture between Marks & Spencer Group and Ocado Group. Every Ocado Retail customer feels that we understand and reflect their world, and that we are responsive to their diverse needs. Ocado Retail’s head office is located just outside of London in Hatfield, Hertfordshire. Yes, we use Agenda Screening Services to complete pre-employment checks. Our three core values are the recipe for Ocado Retail’s success: The more we ask “what if?” and “why?” the more we will understand our customers better than anyone else. We were built to WOW CUSTOMERS through an incredible combination of unbeatable range, effortless convenience and fair value. What is Ocado Retail’s Charitable Giving Policy? Simply type in an item and hit the “Enter” button after each one. We are looking for inquisitive and curious individuals that challenge the status quo and who are ready to help shape the future of Ocado Group. We’re in an exciting period of transformational change at Ocado. Choice also sets our Ocado Zoom service apart from its competitors, with an enormous range of over 10,000 products – far larger than you’d find in corner shops and convenience stores. Ocado Retail is a market-leading joint venture between Marks & Spencer Group and Ocado Group. Employee discounts at Ocado, Fetch.co.uk, Ocado Zoom, & M&S. We celebrate diversity and inclusion in all its forms, and we’re very proud to report that, as well as a female CEO, our mighty leadership team is 70% female, which is reflective of our customer base. All donations will be made to organisations, not individuals. If you are looking to join a fast paced, dynamic and innovative company then this is the scheme for you. ... Exclusions are: religious or political causes, and causes we feel are too far removed from our business values. That reflects a 3.0% rise in … Our office is near our first Customer Fulfillment Centre (CFC a.k.a. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands. Ocado’s retail sales rose 12 percent to 1.48 billion pounds ($1.92 billion) in its financial year to Dec. 2, 2018. We include additional contract wins in our Base Case to the value of 300p. Ocado has sharply raised its forecast for full-year profits as the Covid-19 pandemic drives a surge in online food shopping.. Ocado Retail Ltd are opening their doors and welcoming you to apply for our 2021 Graduate Scheme Ocado Retail has been growing rapidly and through this we are able to give real responsibility and autonomy to our graduates. We founded Ocado in 2000 with one clear aim in mind: to change the way the world shops. Find your favourite groceries, household essentials, and our Low Price Promise at ocado.com, the online supermarket. When Ocado first came to life in the year 2000, it was little more than three people in a single-room office with a growing awareness of how the world around them was changing, and some ambitious ideas on how to respond to those changes. Competitive prices and low delivery fees. Ocado Retail is profitable, with an EBITDA A margin of 5.6%. We’re an equal opportunities employer and make every effort to ensure all potential and existing employees, along with suppliers and customers, are treated fairly and equally. Extensive range and fresher products. My Ocado adventure started in 2013 in the legal team at Ocado Group, for the last three years as Deputy General Counsel, primarily responsible for Ocado … Head here to start your job search. You’ll receive an auto-response from our Talent Acquisition team. Every customer’s trolley is price-matched with comparable products at tesco.com and if a customer’s shop would have cost less at tesco.com, we provide them with a voucher for more than the difference. Supporting our incredible grocery range, we also offer a huge and convenient variety of Home & Lifestyle categories such as Home & Garden, Health & Medicines and Beauty & Clothing. We’re great at what we do, and we’re not being biased when saying that. That’s why our 18-month schemes equates to four years elsewhere. We give our graduates autonomy and responsibility from the start so that you’re rewarded for being a self-starter. 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